Below are User Guides and Quick Reference Guides for telephone and voicemail services:
Mitel Clearspan Communicator (Mobile and Soft Phones)
Mobile App
IOS (Apple)
- (or search for UC-One Connect Evaluation in Apple Store)
Android
- (or search for UC-One Connect Evaluation in Google Play)
Softphone App
Windows
Mac
CLEARspan Anywhere
Clearspan Anywhere allows you to make and receive calls from any location without use of the mobile application.
Mitel Clearspan (VoIP) Desk Phones
6863i Desk Phone
6867i Desk Phone
Mitel Expansion Module
Voicemail System
Password Reset
There are two different passwords on the VoIP system:
- Clearspan (VoIP) Communicator that you use to adjust your settings and voicemail.
- Both provide for self-service password reset.
- Instructions for each type of password reset are listed below.
To order any telephone services or to report a problem or outage, contact the Support Desk at 312-567-3375 or supportdesk@iit.edu.